Shipping Policy

Please familiarise yourself with our Shipping Policy before placing an order. If you have any questions or comments please let us know by emailing info@houseofbats.co.uk

Cost

Shipping is a flat rate of £2 per order for the UK, and £4 per order for everywhere else. There’s free UK shipping available when you spend £30.

Processing Time

Most of our products are made to order, and will take up to 5 working days to be made.

Where we can make them quicker, then we will! We don’t like to keep you waiting any longer than necessary.

Estimated shipping times

We do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will vary.

United Kingdom: 1-3 Business days

North America: 2-3 weeks

Europe: 3-5 Business days

Rest of the World: 2-3 weeks

Please note, shipping times are on top of the processing time.

If you need your items by a certain date please email us at info@houseofbats.co.uk

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.